AI Agent Warehouse LLC — Privacy Policy
1. Introduction
AI Agent Warehouse LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our websites, software, AI agents, automation tools, and services (collectively, the “Services”).
2. Scope
This Privacy Policy applies to all personal data, customer data, communications, recordings, transcripts, metadata, and usage information processed through the Services, whether collected directly from you, generated by your use of the Services, or received from third parties at your direction.
3. Information We Collect
We may collect identifying information (such as name, business name, email address, phone number), billing and payment information, account credentials, communications content (including call recordings, transcripts, chat messages, emails, and social messages), technical data (IP address, device identifiers, logs, analytics), and customer-provided data uploaded or processed through the Services.
4. Communications, Recordings & Transcripts
The Services may record, monitor, transcribe, store, and analyze voice calls, messages, and other communications. Transcripts, summaries, metadata, and derived records may be created. These materials may be reviewed by automated systems or authorized personnel for quality assurance, support, security, analytics, product improvement, and feature development.
5. How We Use Information
We use information to provide, operate, maintain, support, and improve the Services; process transactions and billing; deploy AI features and upgrades; provide customer support; monitor usage and compliance; perform analytics and reporting; detect fraud or abuse; comply with legal obligations; and develop new features and services.
6. Product Improvement & AI Systems
We may use communications, recordings, transcripts, metadata, and derived insights to refine workflows, prompts, routing logic, automation, and service performance. Customer data is not used to train third-party foundation models unless you expressly opt in.
7. No Sale of Personal Data
The Company does not sell, rent, license, or trade personal data or customer content. We do not permit third parties to use customer data for their own independent marketing or commercial purposes.
8. Sharing of Information
We may share information with service providers and subprocessors acting on our behalf for hosting and infrastructure, telecommunications and messaging delivery, payment processing, analytics, monitoring, security, customer support, and service fulfillment. Such parties are contractually obligated to use information only to provide services to the Company and to maintain appropriate confidentiality and security safeguards.
9. Third-Party Platforms
The Services may integrate with third-party platforms such as telecommunications carriers, social networks, CRM systems, payment processors, and AI providers. We are not responsible for the privacy practices of third parties, and your use of third-party services is governed by their respective privacy policies and terms.
10. HIPAA & Protected Health Information (PHI)
The Services are not HIPAA-compliant by default. The Company acts as a Business Associate only when a written Business Associate Agreement (“BAA”) is executed. If a BAA is in place, Protected Health Information (PHI) is handled in accordance with HIPAA and the BAA. Without a BAA, you should not transmit PHI through the Services.
11. Legal Bases & Compliance
We process personal data as necessary to perform contracts, provide the Services, comply with legal obligations, protect legitimate business interests, and with consent where required. This Privacy Policy is intended to comply with applicable privacy laws including the Colorado Privacy Act and the California Consumer Privacy Act (CCPA/CPRA), where applicable.
12. Data Retention
We retain personal data and customer content for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and support business operations. Retention periods vary based on data type and legal requirements.
13. Security
We implement reasonable administrative, technical, and organizational safeguards to protect information. However, no system is completely secure, and we cannot guarantee absolute security.
14. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, or to opt out of certain processing. Requests may be submitted to [email protected]. We may verify your identity before responding.
15. International Transfers
Information may be processed and stored in the United States or other jurisdictions where we or our service providers operate. By using the Services, you consent to such transfers.
16. Children’s Privacy
The Services are not intended for children under the age of 13, and we do not knowingly collect personal data from children.
17. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Services after an update constitutes acceptance of the revised policy.
18. Contact
AI Agent Warehouse LLC
Registered Agent: 7700 E Arapahoe Rd Ste 220, Centennial CO 80112
Mailing Address: 1883 W Royal Hunte Dr Ste 200A, Cedar City UT 84720
Email: [email protected]
We create AI-powered bots that work 24/7 to answer calls, capture leads, and turn missed opportunities into revenue—helping businesses grow smarter and faster.